Privacy Policy

Effective: January 19, 2022.

If you do not accept and agree with this Privacy Policy, you must stop using the www.helpgaushala.com (“Website”), which is maintained and operated by helpgaushala.com team (“Team”), immediately. Your continued use Website constitutes your acceptance of this Privacy Policy. This Privacy Policy explains what information we collect when you use Website, services, mobile applications, products, and content (“Service”). It also has information about how we store, use, transfer, and delete that information. Our aim is not limited to comply with privacy law. It’s also to earn your trust.

helpgaushala.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on helpgaushala.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online Donors. By visiting and/or using our website, you agree to this Privacy Policy.

helpgaushala.com is a property of Shri Pitamberdas Kewalram Maheshwari Charitable Trust, Ahmedabad, Gujarat.

  1. Contact information:

    We might collect your name as well as Family Member’s details i.e. Name, Email, Mobile number, phone number, Date of Birth, Anniversary Date, street, city, state, pin code, country, IP address, Payment and billing information & other details.

    We might collect your billing name, billing address and payment method when you make payment of contribution for anything including purchase of tickets. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner PayU Money.

  2. The information you post:

    We collect information you post in a public space on our website or on a third-party social media site belonging to helpgaushala.com.

  3. Demographic information:

    We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

  4. Other information:

    If you use our Website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our Website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We collect information in different ways.

  5. What personal data we collect and why we collect it:

    a. Registration forms:

    We collect information directly from you when you register as a Donor. We also collect information if you post a comment on our Website or ask us a question through phone or email. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our Website.

    When visitors register with their personal data on different forms on the Website we collect the data shown in the registration forms, and also the visitor’s IP address and browser user agent string to help spam detection.

    We welcome true information. The digital team of helpgaushala.com ("Team") reserves the right to edit or delete data as we see fit, without explanation.

    Here’s what you should provide in different registration forms of the Website:

    – Use your real information while filling registration forms.
    – Do Not fill the information on behalf of someone else without knowledge of his/her.
    – Do Not fill wrong, hateful, irrespetctive and abusive content in anywhere in the Website.
    Certain data may not be posted or may be deleted after they are registered.

    b. Your Personal Data when you voluntarily provide us:
    We collect personal data from you in several different ways on the Website. Personal data means information that can reasonably be used to identify you personally (such as your name, phone number, address, your profile picture or gallery images or business images, your social media profile links, personal details of your family members or friends, and email address). We collect this personal data when you voluntarily provide it to us (such as when you get registered with us, or contact us). You can choose not to provide the requested data, but you might not be able to take advantage of certain Website features.

    c. Third-parties automatic data collection:
    Some embedded content on the Website may be served by third-party content providers. Please note that these companies may also use cookies or other similar technologies to collect data about you, both on the Website and throughout the Internet. Data collection and use by those third-parties is subject to the privacy policies of those third-parties.

    For example, if you use an integrated social media feature on our Website. The third-party social media site will give us certain information about you. This could include your name and email address.

    d. Media:
    If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Website can download and extract any location data from images on the website. All the images which you upload to your post as in feature image or a post image shall be stored to our servers.

  6. Tracking & Cookies:

    If you provide us your personal details asked in different registration forms in the Website you may opt-in to saving your name, email address and website in cookies. These cookies will last for one year.

    If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

    Some third-party services that we use to provide the Service, such as Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by Website only and not the use of cookies by third parties.


  7. Embedded content from other websites:

    Content on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

  8. Use of collected data:

    We collect and use the types of data described above to assist in the administration and operation of the Website and to provide you an efficient, meaningful, and customized experience. We may use the data to:

    – Fulfill our obligations with respect to the reason you volunteered the data (e.g., to respond to an inquiry, etc.)
    – Allow you to participate in certain features of the Website
    – Improve the Website or Service
    – Optimise your experience on the Website (e.g., troubleshooting technical programs, storing your preferences, etc.)
    – Notify you about changes to the Website
    – Carry out our obligations and enforce our rights arising from arrangements between you and us and
    – For any other purpose with your consent or as permitted by law

    Additionally, we may use the data for marketing purposes to:

    Provide you with additional information regarding Service from Team that may be of interest to you via email, text message, or through advertising on various social media platforms or Website (both desktop and mobile) that you may visit; and
    Develop, improve, and target our promotional messaging to you and others via retargeting, online behavioral advertising, and use of social media platform tools for advertising (such as creation of Facebook Lookalike Audiences).

    We use the information to contact you: We might use the information you provide to contact you for other promotional purposes.

    We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

    We use the information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

    We use the information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.

    We use information for security purposes. We may use the information to protect our Trust, our Donors, or our websites. We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enrol you in our newsletter.

    We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.

  9. We use information as otherwise permitted by law:

    Sharing of information with third-parties We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

    We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

    We will be required to display Privacy Policy, Disclaimer, Terms & Conditions, End User Agreement etc as is standard practice for any website.

  10. How long we retain your data:

    If you get registered with us via any registration forms, then the information you provide to us and its metadata are retained indefinitely. This is so we can recognize and provide your information to our other members regarding you and your activities which is the sole purpose of this Website.

    For users that register on Website (if any), we also store the personal information they provide in their user profile. All users can reach out to us in case of they want to remove their profile from the Site. Team can also see and edit that information.

    We use appropriate technical and organizational measures to ensure a level of security appropriate to the risk and to safeguard your data in our possession. However, no data transmission over the Internet is completely secure and no security mechanism is impenetrable. Therefore, although we take steps to protect your data, we cannot guarantee the security of the data that we collect from you or the security of our servers or the Site. By accessing the Site, any transmission of data is at your own risk and you agree to assume all risk in connection with data sent to us or collected by us.

    We retain data only as long as necessary in light of the reasons it was collected as set forth in this Privacy Policy, or until you inform us you wish to have your data deleted, whichever comes first. Please note that we may retain your data for longer periods of time as necessary to comply with our legal obligations or respond to governmental authorities.

  11. Whom we share your data with:

    a. We may provide collected data to our service providers. They may use your data to perform services for us and may have access to, store and process your personal data to provide services on our behalf.

    b. We may share or disclose your data to comply with a court order or other legal obligation, to enforce the Website terms of use, and to protect the rights, property or safety of our users and other third-parties. We may disclose data to government or law enforcement officials or private parties as we determine, in our sole and absolute discretion, is necessary or appropriate to respond to claims or to comply with legal processes, to comply with laws, regulations or ordinances or to prevent or stop illegal, unethical or actionable activity.

  12. Your rights under GDPR:

    If you have an account on this Website, or have left comments, you can request to delete or remove the data we hold about you, including any data you have provided to us. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please email us at helpgaushala2020(at)gmail.com or write to us at: http://helpgaushala.com/pages/contactus.

    If you are accessing the Website from the European Economic Area, which includes the European Union, Iceland, Liechtenstein, and Norway, you have the following rights under the General Data Protection Regulation (GDPR).

    a. Right to be informed about the collection and use of your personal data

    b. Right to access your personal data

    c. Right to have any inaccurate personal data corrected

    d. Right to have your personal data erased

    e. Right to restrict use of your personal data

    f. Right to personal data portability

    g. Right to object to the processing of your personal data

    If you wish to exercise any of these rights under the GDPR, please email us at helpgaushala2020(at)gmail.com or write to us at: http://helpgaushala.com/pages/contactus. We will respond to any requests without undue delay after receipt of your request.

  13. Miscellaneous:
    From time to time, we may update this Privacy Policy to reflect, among other things, changes in the law or our data collection and use practices and such modifications shall be effective upon posting by Team. Your continued use of the Website after an updated Privacy Policy signifies your acceptance of the revised Privacy Policy. It is important that you review this Privacy Policy regularly to ensure you are updated as to any changes. If we make a material change to this Privacy Policy, we may or may not notify you via email.

  14. Contacting us:
    You can reach out for support by emailing us at helpgaushala2020(at)gmail.com. For cancellation of a membership account, submit a request at helpgaushala2020(at)gmail.com. You can also contact us at: http://helpgaushala.com/pages/contactus and give us full details of your query to ensure speedy help from Team. Privacy matters can be addressed to us by emailing us also at helpgaushala2020(at)gmail.com.